This is going to hurt: delivering bad news


This is going to hurt: delivering bad news

18 Nov 2022
BVA Career Development

Delivering bad news can be extremely challenging for both the veterinary professional and the pet owner. Clare will explain how this is addressed across other professions and show how veterinary staff can deliver bad news in ways that will ensure the best possible outcome for all involved.

  • Understand how other professions approach bad news conversations
  • Understand the need to allow suitable time and gaps in conversation to allow processing to take place
  • Be able to deliver bad news in a way that protects the professional and provides support to the client and their pet.
Clare Knottenbelt, RCVS Specialist In Small Animal Medicine - Hawk and Dove Vets

Sponsors & Partners

Education Partners

  • RVC
  • BVA

Platinum Sponsors

  • Elanco
  • Hills
  • humm
  • Idexx
  • IVC
  • Vets4Pets
  • Virbac
  • Zoetis

Gold Sponsor

  • Pioneer

Silver Sponsors

  • Medivet
  • MWI
  • GreenCross
  • iM3
  • Petsapp
  • Lintbells

Wet Lab Partner

  • Central CPD

Media Partners

  • Vet Record
  • Vet Times
  • InPractice
  • Vet Nurse Times
  • VetFile
  • Vet Times Jobs
  • VBJ
  • VetSurgeon


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