EXCEL LONDON 
14-15 NOVEMBER 2024

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Can technology bring you closer to your customers? Spoiler: Yes it can!

14 Nov 2024
Modern Veterinary Practice Theatre
Delivered by:
Can technology bring you closer to your customers? Spoiler: Yes it can!

How important is the human connection in veterinary care?
Spoiler: Pretty important!
While technology might seem like it could take over the clinic, it actually helps your team focus more on providing compassionate, personalised care. As a pet owner, this one thing is what gets them to come back. Building strong relationships with pet owners through excellent human care fosters loyalty and trust.
Join Vetstoria’s Co-Founders, Dr. Julien Renard and Dr. Julien Poublon, alongside Chief
Marketing Officer, Adam Greenbaum, for a fun and insightful session that answers the question:
"Can technology bring you closer to pet owners?"
Our speakers will share how integrating efficient systems can significantly reduce manual workload, prevent double bookings thanks to real-time checks, and allow staff to dedicate more time to patient care. Imagine walking into a warm, welcoming clinic, and being greeted with smiling faces. Technology makes it possible - by freeing up time for clinic staff to provide that personal touch.
Don’t miss this chance to learn how tech solutions can smoothen your clinic operations and foster stronger relationships with pet parents, ensuring better care and loyalty.

Learning Outcomes
1. How technology benefits communication with pet parents: Tech makes online booking and automated reminders a breeze, keeping clients on-track and cutting down on no-shows. 2. More efficiency, more relationship building: Without manual admin work getting in the way, you can focus on building stronger relationships with clients. 3. Keep your clients engaged: A user-friendly system keeps clients effortlessly on top of their personalised care and coming back for more. 4. Minimise confusion: Real-time availability checks and appointment reminders prevent scheduling nightmares, double bookings and reduce appointment no-shows.
Speakers
Julien Renard, Veterinarian, CEO & Co-Founder - Vetstoria
Julien Poublon, Veterianian & Co-Founder - Vetstoria
Adam Greenbaum, Chief Marketing Officer - Petvisor
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