Creating a framework of success: The Thrums story
14 Nov 2024
Business Theatre
Practice Management
Discover how Scotland's largest independent veterinary group maintains its relevance within the heart of its local pet owning community even at the ripe old age of 75! Thrums, established in 1948, is an independent group of thriving practices, treating pets, horses and farm animals throughout Angus and Perthshire. Living by the ethos of providing dedicated, professional care – not just for the animals in their care, but their clients and every member of their team too. The team at Thrums pride themselves at standing within their community and are committed to playing a pivotal role in providing the best care possible to all species.
Learning Outcomes
'Learn which key patient advocacy tools you need to have in your tool kit for better bonding with your clients, increasing compliance and boosting your revenue without over stretching your team.
'Discover the importance of the right kind of marketing, what a good campaign looks like and how quickly you can generate key results to boost your business.
'Explore the key fundamentals of the new veterinary business model, the simplicity and rewards of incorporating human led technologies and why giants such as Amazon and Chewy are envious of your clinic's potential.
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