EXCEL LONDON 
20-21 NOVEMBER 2025

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The Impact of Human-Led Technology in Veterinary Clinics

14 Nov 2024
Modern Veterinary Practice Theatre
Delivered by:
The Impact of Human-Led Technology in Veterinary Clinics

CEO and Cofounder of PetsApp, Dr. Thom Jenkins leads this revolutionary session on how to use human in the loop technologies to driving revenue while also better supporting your teams, and the patients they support. Discover the power of adding human led tech tools to your patient advocacy tool kit.

Learning Outcomes
Sharing both case-study data from 1000s of veterinary teams worldwide using PetsApp to drive revenue by +20%, while also reducing missed calls by up to 85% as well as his experience and success of managing clinics globally across the UK and East Asia you will... • Learn the meaning of human-led technology. • Walk through examples of successful implementation of human in the loop AI and well defined, automated CRM Campaigns • Discover how to better define your teams role when it comes to augmenting technology in order to not become the blocker to driving your business' continued growth • Learn from the PetsApp Together community case studies of veterinary clinics that have successfully increased revenue through the well defined use of technology • Make your first steps to becoming a whiz at reducing administrative burdens through automated systems: • Streamlined record-keeping and reporting. • Efficient inventory management. • Better understand the Role of Human-Led Technology
Speakers
Thom Jenkins, CEO and Cofounder - Petsapp
Vanessa Waite, Head Vet & Owner - The Vet Station Molessey
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