EXCEL LONDON 
20-21 NOVEMBER 2025

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Weather the storm: Crisis management and resilience strategies for practices

15 Nov 2024
Business Theatre
Practice Management

From unexpected changes in client requirements to resource issues and natural emergencies, practice owners must be prepared to face unforeseen challenges at any moment. Effective crisis management begins with the ability to anticipate and plan for the unexpected. By the end of this session, veterinary professionals will be well-prepared to handle unexpected challenges, ensuring the stability and resilience of their practices.

Learning Outcomes
1. Identifying and assessing crises that may impact your veterinary practice. 2. Developing a crisis management plan 3. Managing resources in emergencies 4. Learning from real-world examples
Chairperson
James Crawford, Associate Consultant - Oxford Strategic Marketing
Speakers
Oli Robinson, Owner - The Finchley Vet
Kate Higgins, Owner and Director - Village Vets Formby
Paul Horwood, UK Country Head of Farm - IVC Evidensia
Belinda Andrews-Jones, RCVS Veterinary Nurses Council Chair - RCVS
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