Conference Programme 2025

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10 KPIs every veterinary practice needs to know and measure

21 Nov 2025
Business Theatre
Leadership and Management , Learning and Development , Practice Management

What gets measured gets managed ...but you don't need to measure everything!

Ultimately you need simple and consistent KPIs that tell you:

  • What your client base is and how it is behaving
  • What your vets are doing inside the consultation room
  • Whether your practice is ordering and using the 'right' products Whether your practice is profitable overall as well as the relative proportions of each of the 3 key cost centres.
  • Identify the key performance indicators (KPIs) that provide meaningful insight into client activity, veterinary recommendations.
  • Evaluate which metrics are essential for tracking practice profitability and cost centre performance without overcomplicating data collection.
  • Apply a simplified and consistent KPI framework to effectively monitor and manage business performance across clients, clinical services, and operational costs.
Speakers
Brian Faulkner, BSc (Hons) BVM&S CertGP(SAM) CertGP(BPS) MBA MSc(Psych) FRCVS, Veterinary Clinician and Business Consultant - Vetology
Sponsored by:
10 KPIs every veterinary practice needs to know and measure
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Education Partners

royal veterinary college university of london logo    british veterinary association logo 

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