Client care that counts: Building stronger relationships for practice growth
20 Nov 2025
Business Lab
Leadership and Management
,
Learning and Development
,
Practice Management
We will explore what customer care and team culture can do for client bonding. How the client bond is your biggest tool in patient care and also practice promotion.
Be able to answer confidently the following:
- What do I need to do to achieve strong bonds with clients and my clinic?
- How do I empower my team to follow suit?
- How do I resolve things when client relations don't go to plan?
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