From mistakes to mastery, learning from what went wrong
In the complex world of veterinary practice, things don’t always go as we plan or intend, despite the greatest effort and care. But what are the impacts of these events for all involved? And how could they become valuable opportunities to learn and improve?
Supporting colleagues when things don’t go as we intend, and cultivating a culture of learning and improvement that avoids blame and judgement is essential to developing thriving teams and resilient practices.
During this session, our panel discussion will explore how our response to mistakes can influence team culture and how reframing mistakes as opportunities for learning and improvement can benefit all involved.
Whatever your role in practice, unlock tools and perspectives that not only give you a greater awareness of how your team works together, but enable you to take real steps in cultivating a supportive, learning culture.
- Recognise the wide-ranging impacts of mistakes on veterinary teams and businesses.
- Reframe mistakes as opportunities to build a supportive culture of learning and continuous improvement
- Explore methods to support team-focused learning and improvement and apply principles of just and learning culture.
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