Conference Programme 2025

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The missing piece of ‘friendly’ in your pet-friendly practice

21 Nov 2025
Exhibitor Showcase Theatre 2
Practice Innovation , Leadership and Management , Learning and Development , Practice Management

We humans understand the concept of “A life worth living”, in terms like ‘wellbeing’ and ‘happiness’. In contrast, we understand ‘welfare’ as reserved for members of society marginalised, dependent on the welfare state, often in poverty and suffering from chronic ill health. In contrast, our patient’s ‘welfare’ is defined by the Government’s Animal Welfare Laws and mandated by the RCVS. This is the yardstick used in our pet-friendly practice schemes. If you’re participating in such a scheme, you are missing an opportunity here.

Over the last decade, the transformation in the way we approach chronic pain in companion animals (e.g. osteoarthritis), and the importance of owner participation in its management (pain-scoring etc.), has been remarkable. In a similar vein, I will show you how you can transform from a welfare-centric to a wellbeing-centric practice and how this can help with better communication with clients and their bonding to the practice. 

  • Understand the gulf between welfare and wellbeing.
  • Understand how to educate and empower your clients in adopting a wellbeing approach.
  • Understand how you can incorporate this approach into your practice.
Speakers
Robert Falconer-Taylor, BVetMed DipCABT MRCVS, Self-Employed Consultant
Delivered by:
The missing piece of ‘friendly’ in your pet-friendly practice
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Education Partners

royal veterinary college university of london logo    british veterinary association logo 

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