From clicks to clients: Turning online browsers into loyal pet families
20 Nov 2025
Exhibitor Showcase Theatre 1
Health and Wellbeing
,
Leadership and Management
,
Practice Management
Pet owners today expect seamless, digital-first experiences - from finding your clinic online to booking their first appointment. But how do you turn a casual website visitor into a loyal client who keeps coming back?
Join Victoria Deamer-Smith, RVN (Director of Implementation, Vetstoria) and Mary Schwartz, CVT to explore how modern websites and online booking tools are transforming the client journey across the UK, Europe, and beyond. Hear real-world success stories, see how clinics are attracting the right pet owners, and walk away with actionable strategies to strengthen client loyalty from the very first click.
- Discover strategies to attract the right clients and build loyalty from their very first interaction with your clinic.
- Understand how to make your clinic’s website and online presence more discoverable to pet owners searching online and through Google Maps.
- Learn how seamless online booking can reduce admin, cut phone traffic, and improve client satisfaction.
- Walk away with practical ideas and real-world examples of clinics turning digital visitors into long-term pet families.
Speakers
Delivered by:
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