Is the “classic pet health plan” still applicable in today’s veterinary world?
Client behaviours and expectations have evolved. Today’s pet owners need different things from their practice, delivered in a way that meets their changed expectations and mirroring the convenience and accessibility they demand in every other area of their busy lives.
In this session we will explore the role that subscription services play across many areas of modern life, helping clients in terms of convenience, peace of mind and budgeting. We’ll also review how pet health plans have evolved and look at the many ways they can help your team build trust, deliver great care and maintain continuity.
We’ll hear how one practice’s approach helped a worried pet owner manage accessibility and affordability challenges, so their pet received best care.
- Understanding the needs of your clients and presenting solutions that solve their everyday challenges
- Communicating the true value of your health plan or subscription, to clients
- Ensuring the message of your plan is appropriate to today’s clients
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