Conference Programme 2025

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The new client expectation: Meeting the demands of the digital pet parent

20 Nov 2025
Modern Veterinary Practice Theatre
Practice Innovation , Practice Management

Digital-savvy pet owners expect more. This session explores how to meet rising client demands with smart tech, seamless service, and modern communication.

Speakers
Katherine Whitton, Chief Client Officer - Medivet
Charlotte Jennings, MRCVS, Chief Veterinary & Partnerships Officer - Medivet
Sponsored by:
The new client expectation: Meeting the demands of the digital pet parent
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Education Partners

royal veterinary college university of london logo    british veterinary association logo 

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