Worth fighting for: Closing the gap between what we do and what clients see
20 Nov 2025
Gallery Suite 6
Community
,
Practice Management
Join this interactive, facilitator-led session to confront how the veterinary profession communicates value, where client perceptions diverge from reality, and why this matters more than ever as calls for greater pricing transparency grow.
Discuss the risks of leaving value unexplained, explore the potential impact of CMA-style remedies, and identify ways practices can strengthen trust, team confidence, and client understanding before regulation dictates the terms.