Conference Programme 2026

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Dental recommendations - how to get clients to bite

20 Nov 2026
CVS Vets Live

Getting clients to say “yes” to dental care can be challenging. This session explores practical communication techniques to help veterinary teams improve client understanding, increase treatment uptake, and promote better dental health outcomes for patients. Delegates will leave with simple, actionable tips to make dental recommendations more impactful and effective.

  • By the end of this session, delegates will be able to:
  • Recognise common barriers that prevent clients from accepting dental recommendations.
  • Apply effective communication techniques to improve client understanding of dental disease and its impact.
  • Increase client compliance with preventive dental care and treatment plans.
  • Deliver confident, consistent dental recommendations that support better patient outcomes and practice performance.
Speakers
Ceri Owen, BVM BVS MRCVS PgCert WBIS (Small Animal Dentistry) Advanced Practitioner in Small Animal Dentistry, Regional Clinical Lead - Veterinary Surgeon - CVS
View all Conference Programme 2026
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Education Partners

royal veterinary college university of london logo    british veterinary association logo 

Sponsors

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