When you and the patient find consults hard to handle – whether to, when to and what to use, pharmacologically

Do you have a feeling of dread when you see the recheck patient on the list that snapped last time you scoped his ears? Working with a stressed patient is stressful! This talk will cover practice approaches and clinician handling methods which improve a patient’s perception of vet visits, and therefore their behaviour. When management and handling alone are insufficient, adjuncts such as psychotropic medications should be considered. We all know it is essential to take a safe, logical and evidence-based approach to the use of pharmaceuticals in veterinary medicine – but sometimes this feels hard with psychotropics. This talk will give you the tools to approach these options more confidently.

• Top tips for setting up the practice, including all staff, to improve patients’ perceptions of and behaviour in veterinary consults
• - Understanding what a logical approach to clinical problem solving looks like, when the problem is a patient showing consult-based behavioural problems
• - Ability to identify cases which need pharmaceutical support - Building confidence in how to select when and what psychotropic medication for a particular case