John Costello grew up on a farm, madly riding ponies and always having the vet at the centre of family life. Much to his dad’s disappointment, he didn’t follow the animal path instead, he studied computer science and spent the next 20 years building tech at places like SAP, HubSpot, and Zendesk. Now, as Head of Product at Provet Cloud, he’s finally brought his two worlds together: animals and technology. John’s on a mission to make tools that actually help the people who care for animals—more time for the work that makes a difference.