Tina Schuster, Business Analyst (aka Change Magician), CVS Tina has been a BA for over 25 years, leading change in companies in the blue chip and financial sector. 6 years ago, she started working in the veterinary industry. She is now in "the zone of awesomeness" by combining what she is good at with what she loves, can be paid for and what the world needs! She has orchestrated trials of consult transcription (and most recently AI scribe), assessment of Locum Management tools, Online Appointment Booking, Asynchronous Practice-Client communication and PMS evaluation, selection and implementation.